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PRISM CAPABILITY COMPARISON

See exactly what each tier can do.

Give every person the capability they need—no more, no less. Compare Core, Flow and Intelligence across Prism Operations and Prism People Ops, and choose the right level for how each person works, coordinates and makes decisions.

HOW THE TIERS WORK

Start with what each person needs to do.

Each activity has a minimum required tier. Core supports routine execution, Flow adds governed coordination and control, and Intelligence adds advanced insight, prediction and optimisation.

Core

Perform the work

Complete routine, assigned and day-to-day activities.

Flow

Govern and coordinate the work

Includes Core, plus approvals, workflow coordination, exception management and authorised control.

Intelligence

Understand, predict and optimise

Includes Flow, plus advanced analysis, predictive insight and AI-assisted decision support.

Tier determines the functionality available. Role determines what the user is authorised to do. Scope determines which companies, locations, teams and records they can access.

  • The first tick identifies the minimum required tier.
  • Higher tiers automatically include the capabilities below them.
  • A dash means the activity is not included at that tier.

PRISM OPERATIONS

Explore capabilities across the operational lifecycle.

Follow the flow of work across your business, or search for the capability you need. Each activity shows the first Prism tier in which it becomes available.

Capability availability varies by module and release stage. Contact us to confirm what is currently available and what is planned.

Commercial and demand

Turn customer demand into confident, deliverable commitments.

ActivityCoreFlowIntelligence
Create and maintain leads, prospects and customer opportunities.
Record opportunity owner, value, stage, next action and expected timing.
Log calls, meetings, notes, customer feedback and follow-up activity.
Create and revise customer quotations within permitted commercial rules.
Record quote expiry, negotiation history, revisions and loss reasons.
Convert an approved won opportunity or quotation into a sales order.
Review and approve quotations, discounts or commercial exceptions within delegated authority.
Return, reject or escalate quotations that fall outside policy or authority bands.
Reassign opportunities, govern stages and intervene in stalled commercial work.
Configure stages, approval rules, expiry rules and commercial routing policies.
Analyse pipeline value, ageing, stalled opportunities and quote turnaround.
Analyse conversion, win/loss patterns and commercial performance by owner, customer or segment.

  • Create and maintain leads, prospects and customer opportunities.

    Minimum tier: Core

  • Record opportunity owner, value, stage, next action and expected timing.

    Minimum tier: Core

  • Log calls, meetings, notes, customer feedback and follow-up activity.

    Minimum tier: Core

  • Create and revise customer quotations within permitted commercial rules.

    Minimum tier: Core

  • Record quote expiry, negotiation history, revisions and loss reasons.

    Minimum tier: Core

  • Convert an approved won opportunity or quotation into a sales order.

    Minimum tier: Core

  • Review and approve quotations, discounts or commercial exceptions within delegated authority.

    Minimum tier: Flow

  • Return, reject or escalate quotations that fall outside policy or authority bands.

    Minimum tier: Flow

  • Reassign opportunities, govern stages and intervene in stalled commercial work.

    Minimum tier: Flow

  • Configure stages, approval rules, expiry rules and commercial routing policies.

    Minimum tier: Flow

  • Analyse pipeline value, ageing, stalled opportunities and quote turnaround.

    Minimum tier: Intelligence

  • Analyse conversion, win/loss patterns and commercial performance by owner, customer or segment.

    Minimum tier: Intelligence

Warehouse and fulfilment

Coordinate inventory, warehouse activity and order fulfilment.

Procurement, finance and imports

Control purchasing, financial processes and inbound supply.

Shared control, productivity and intelligence

Connect governance, workflow and insight across the business.

SEPARATE PRODUCT FAMILY

Compare Prism People Ops capabilities.

Build a better employee experience with the right level of capability for every person involved. Core, Flow and Intelligence support progressively richer coordination, control and insight.

People Ops activity comparison

The same minimum-tier and cumulative-entitlement rules apply to this separately licensed product family.

Find the right Prism plan for your team.

Shape Prism around the way your team works today, with the flexibility to add greater coordination, control and insight as your needs evolve.

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