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SALES & COMMERCIAL CONTROL

Turn opportunities into controlled business

Manage leads, opportunities, activities, quotations, approvals and the controlled handoff into Sales Orders while Tally remains the source of posted commercial transactions.

CRM workflow from lead qualification through approved quotation and Sales Order posting to Tally
  • Lead qualified
  • Opportunity controlled
  • Quotation approved
  • Sales Order posted to Tally

BUSINESS PROBLEM

The commercial journey is fragmented before the order exists

Sales opportunities, quote versions, follow-up commitments and commercial approvals often live across spreadsheets, email and personal notes. The business can see the final order in Tally, but not always the pipeline decisions and work required before the order exists.

WHAT IT DOES

What it does

PIPELINE CONTROL

  • Lead, account and opportunity controlQualify leads, connect account context and manage every opportunity through one governed commercial record.
  • Pipeline visibility and follow-up disciplineSee stage, value, owner, ageing and next actions while preserving a complete activity history.

QUOTATION & APPROVAL CONTROL

  • Controlled quotation lifecycleCreate version-controlled quotations and prevent expired or superseded offers from remaining current.
  • Commercial approvals and negotiationRoute margin and policy exceptions for approval, then record customer decisions and agreed changes.

OUTCOMES & HANDOFF

  • Win/loss outcomes and insightCapture outcomes and reasons consistently so commercial performance can be understood and improved.
  • Governed Sales Order handoffPass a won, approved and order-ready opportunity into Sales Orders with its commercial context intact.

PRODUCT EXPERIENCE

See the whole commercial pipeline before it becomes an order

Pipeline value, quote approvals, ageing and downstream handoff status come together in one clear management view.

Prism CRM Commercial Dashboard showing pipeline value, quote approvals, handoff status and top opportunities.
Conceptual Prism product view. Some illustrated functionality may not be currently available.

COMMERCIAL DASHBOARD

Pipeline and handoff visibility in one view

Monitor opportunity value, approval backlog and won deals awaiting Sales Orders—without assembling reports manually.

  • Pipeline value by stage
  • Quote approval backlog
  • Top opportunities

OPERATING MODEL

One governed opportunity. Multiple controlled paths.

Activity, quotations, approvals, exceptions and outcomes remain connected without forcing every opportunity through one rigid sequence.

CRM operating model showing one governed opportunity, controlled commercial paths and exception resolution
Inputs or supports
OWNERSHIP & ACTIVITY; QUOTE & APPROVAL; PIPELINE VISIBILITY; EXCEPTION ROUTING
Central decision or stages
GOVERNED OPPORTUNITY
Outcomes and resolution
WON → SALES ORDERS; LOST → REASON CAPTURED; ACTIVE → NEXT ACTION; OWNER RESOLUTION
Feedback
Full activity and decision audit

WHAT CHANGES WITH PRISM

From scattered activity to one governed commercial pipeline

CRM & Commercial Pipeline without and with Prism
Without PrismWith Prism
Opportunities tracked in spreadsheetsOne controlled opportunity record
Follow-up depends on personal remindersNamed ownership and next action
Quote versions sent without clear lineageVersioned quotations with expiry and supersession
Approvals agreed through messagesPolicy-led commercial approval
Pipeline totals assembled manuallyCurrent stage, value and ageing visibility
Sales Orders re-enter opportunity contextControlled downstream handoff

WHERE IT FITS

The commercial front door to the order journey

Govern commercial activity before Sales Orders—giving opportunities, quotations, approvals and commercial decisions one controlled route into execution.

EXECUTIVE INTELLIGENCE CONNECTIONS

See where opportunities are moving — and where management needs to intervene.

Connect pipeline movement, quotation decisions and commercial outcomes in one focused management view.

CRM management view showing pipeline health, an action queue and commercial outcome trends
Pipeline Health shows stage mix, opportunity ageing and sales-cycle duration. Action Queue shows three quotations awaiting approval worth AED 420K with the oldest at three days; five quotations expiring this week with AED 310K at risk; and eight opportunities without a next action, with the oldest at twelve days. Commercial Outcomes compares opportunities won with win-rate trend.
Explore Executive Intelligence

Bring customer opportunities, quotations and approvals into one visible commercial process.